privacy policy
Effective Date: 30 June 2026
1. Introduction
Welcome to DMGC India (“DMGC”, “we”, “our”, or “us”). We respect the privacy of our users and are committed to protecting the personal information collected through our website, tournaments, events, competitions, broadcasts, customer support channels, and related services.
This Privacy Policy explains how DMGC India collects, uses, stores, processes, discloses, and safeguards information relating to players, teams, visitors, sponsors, partners, and other individuals who interact with our services. By accessing our website, registering for a tournament, participating in an event, making a payment, or otherwise using our services, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.
This Privacy Policy applies to all online and offline services operated, organized, promoted, or administered by DMGC India unless otherwise stated.
2. About DMGC India
DMGC India is an esports tournament organizer and gaming community engaged in conducting online tournaments, LAN events, championships, qualifiers, leagues, community competitions, promotional campaigns, livestream broadcasts, ranking systems, and related esports activities.
In order to effectively operate our services, maintain competitive integrity, communicate with participants, distribute prizes, and ensure a safe user experience, we may collect and process certain information relating to our users and participants.
3. Information We Collect
DMGC India may collect information directly from users, automatically through our website and systems, and from authorized third-party sources involved in the operation of our services.
Information provided directly by users may include personal details such as name, email address, mobile number, WhatsApp number, date of birth, state or country of residence, team name, player information, BGMI UID, in-game name (IGN), social media handles, tournament registration details, payment confirmations, UTR numbers, transaction references, customer support communications, and any other information voluntarily submitted through forms or event participation.
When users visit our website or use our services, certain technical information may be collected automatically. Such information may include IP address, browser type, operating system, device information, session information, page interactions, referral sources, cookie data, website activity, and performance analytics. This information helps us maintain security, improve functionality, analyse usage trends, and enhance the overall user experience.
We may also receive information from payment processors, tournament platforms, analytics providers, event partners, marketing partners, sponsors, social media platforms, and other authorized third parties where such information is necessary for the administration of our services.
4. Tournament Registration Information
Participation in tournaments, leagues, qualifiers, championships, LAN events, and other competitions organized by DMGC India may require the submission of registration information. Such information is used for participant verification, roster management, match administration, communication, eligibility checks, and prize distribution.
Participants are responsible for ensuring that all information submitted during registration is accurate, complete, and up to date. DMGC India reserves the right to verify submitted information and may reject, suspend, or cancel registrations that contain inaccurate, incomplete, misleading, fraudulent, or unauthorized information.
Providing false information may result in disqualification, forfeiture of prizes, suspension from events, removal from leader boards, or permanent restrictions from future participation.
5. Payment Information
Certain tournaments or services may require the payment of registration fees or other applicable charges. Payments may be processed through third-party payment providers and gateways.
DMGC India does not collect or store sensitive financial credentials such as debit card PINs, credit card PINs, banking passwords, CVV numbers, or UPI PINs. Participants are responsible for ensuring the accuracy of payment information submitted during registration and should retain transaction records for future reference.
Where required for verification purposes, participants may be requested to provide payment confirmations, UTR numbers, transaction references, or other proof of payment.
6. How We Use Information
The information collected by DMGC India may be used for a variety of legitimate operational, administrative, legal, and promotional purposes. These purposes include tournament administration, registration verification, player identification, team management, match scheduling, participant communication, prize distribution, customer support, security monitoring, fraud prevention, dispute resolution, website improvement, analytics, legal compliance, and enforcement of tournament rules.
We may also use information to communicate event announcements, schedule updates, competition results, promotional campaigns, community initiatives, sponsorship activities, and other information relevant to users who have engaged with our services.
7. Media, Broadcast, and Promotional Rights
Esports events are public competitions that may be livestreamed, recorded, photographed, reported on, or otherwise publicly displayed. By participating in any event organized by DMGC India, participants grant DMGC India the right to record, capture, reproduce, publish, distribute, broadcast, display, and use tournament-related content for legitimate operational and promotional purposes.
Such content may include player names, team names, in-game names, tournament standings, match statistics, gameplay footage, screenshots, event photographs, livestream recordings, interviews, promotional videos, social media content, and related materials.
Participants acknowledge that such content may be used across websites, social media platforms, livestreams, advertisements, marketing campaigns, sponsorship materials, future tournaments, and other promotional activities without additional compensation unless otherwise required by law.
8. Public Information
Certain information associated with tournament participation may be publicly visible as part of the normal operation of competitive events. Such information may include team names, player names, in-game names, rankings, match results, tournament standings, statistics, leaderboards, awards, achievements, and related competition data.
By participating in DMGC India events, users acknowledge and accept that tournament-related information may be publicly displayed or communicated to audiences, viewers, sponsors, partners, media organizations, and other participants.
9. Cookies and Analytics
DMGC India may use cookies, analytics technologies, tracking tools, and similar technologies to improve website performance, enhance user experience, maintain security, understand visitor behaviour, and evaluate the effectiveness of our services.
Cookies are small data files stored on a user’s device that help websites remember preferences and improve functionality. Users may choose to disable cookies through their browser settings; however, certain features of the website may not function properly if cookies are disabled.
10. Data Sharing
DMGC India does not sell personal information to third parties.
Information may be shared with trusted service providers, tournament administrators, technical partners, hosting providers, payment processors, event partners, broadcast partners, analytics providers, legal advisors, and government authorities where necessary to operate our services, comply with legal obligations, protect legitimate interests, prevent fraud, resolve disputes, or enforce tournament rules.
Any sharing of information will be limited to the extent reasonably necessary for the relevant purpose.
11. Data Retention
DMGC India retains personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including tournament administration, prize distribution, customer support, fraud prevention, dispute resolution, record maintenance, and compliance with legal obligations.
When information is no longer required, it may be securely deleted, anonymized, archived, or otherwise disposed of in accordance with applicable legal and operational requirements.
12. Security Measures
DMGC India implements commercially reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, misuse, alteration, loss, destruction, or accidental exposure.
Despite our efforts, no method of electronic storage, internet transmission, or security system can guarantee absolute protection. Users acknowledge that online communications and digital systems inherently involve certain risks beyond the reasonable control of DMGC India.
13. User Rights
Subject to applicable laws and regulatory requirements, users may request access to personal information held by DMGC India, request correction of inaccurate information, request deletion of eligible information, or exercise other rights available under applicable data protection laws.
Requests relating to personal information may be submitted through our official support channels and will be reviewed in accordance with applicable legal requirements.
14. Third-Party Services
Our website and services may contain links to third-party websites, applications, payment providers, sponsors, advertisers, social media platforms, tournament systems, and other external services.
DMGC India does not control and is not responsible for the privacy practices, security measures, content, policies, or activities of third-party services. Users are encouraged to review the privacy policies of such services before providing personal information.
15. Limitation of Liability
To the maximum extent permitted by applicable law, DMGC India shall not be responsible for any indirect, incidental, special, consequential, punitive, or unforeseeable damages arising from the use of our website, participation in tournaments, use of third-party services, internet interruptions, technical failures, game server outages, unauthorized access beyond our reasonable control, data loss, payment processing issues, or circumstances outside our reasonable control.
Participation in tournaments and use of our services is undertaken voluntarily and at the user’s own risk.
16. Changes to This Privacy Policy
DMGC India reserves the right to modify, update, amend, or replace this Privacy Policy at any time. Updated versions will be published on the applicable website with a revised effective date.
Continued use of our services after the publication of any updated Privacy Policy shall constitute acceptance of the revised terms.
17. Contact Information
If you have any questions regarding this Privacy Policy, your personal information, or our privacy practices, you may contact DMGC India through our official communication channels.
DMGC India
Email: [dmgcindiaofficial@gmail.com]
Website: [dmgcindia.com]
WhatsApp Support: [Official Support Number]
Business Hours: Monday – Sunday, 10:00 AM to 8:00 PM (IST)
